Many of you may not know it, but there is a very quick way to upgrade your repair shop and make bigger monthly profits without having to work extra hours on repairing. Keep reading, you’ll love the alternative.
The secret for getting more profit in you repair shop is to invest. As we have said many times before, a technician’s job is not to repair, but to make his/her costumer happy. You have to offer the best solutions to you clients and let them exit your store with a big smile on their face.
But what does investing has to do with our customer’s happiness and satisfaction?
It’s easy. Imagine that you just changed a display in any mobile phone. The first thing your customer will want once the scary moment has passed, is to protect the screen so that it doesn’t happen again. And how does he do this? Buying a screen protector. And, how better is that my technician, the person I just trusted my most valuable item (yes, I said it ;-)), recommends and installs in his own shop the best screen.
See what I did there? The customer came for a screen replacement, but I ended up selling another product related to his pain, to avoid him more bad moments.
Want to learn more? In the following video, you can see how Carlos Saca, the technician from Hank Tech in Elda, interviews Francisco López, a retail specialist from 4Phones Spain, and asks him all the questions that any technician wants to know.
Check the video below and learn how much extra profit can your store be making only by stocking on some accessories to catch the eye of your customers and visitors.
Want to give it a try? Check out the accessories available at 4phones.es and begin stocking, selling and winning!